Call Center Configuration

Creating Inbound & Outbound Campaigns
Learn to add new skills, employees, agents, & create inbound & outbound campaigns using DID numbers. You will get in-depth details of: 1. Adding...
Wed, 28 Dec, 2022 at 2:17 PM
Buying A DID Number
Understand the steps required to buy a DID number for your call center campaigns. You will get quick snapshots of: 1. Steps to buy DID numbers. 2. Thin...
Wed, 28 Dec, 2022 at 2:17 PM
Adding A New Employee & An Agent Profile
Understand all the steps required for adding a new employee & an agent profile on the employee panel along with adding an agent & agent's phone...
Wed, 28 Dec, 2022 at 2:17 PM
Virtual Number Tagging & Lead Flow Logic Setup
Learn to tag a virtual number & set up lead flow logic after creating the inbound & outbound campaigns for your DID numbers. You will get quick s...
Wed, 28 Dec, 2022 at 2:17 PM
Testing Your Campaigns
Important steps you should follow to verify the right setup of the call center campaigns. You will get quick snapshots of: 1. Testing inbound campaign ...
Wed, 28 Dec, 2022 at 2:17 PM